Welcome to iOfficeV4

We provide you with the basic steps you need to know to begin your work. See Basic steps to use iOfficeV4.

In this Help, you can find books of the same names as the application names in the Using iOfficeV4 book. Each topic in the books provides you with the explanation for the functions you need to know to use the application. Click the book you want to read in the left-hand pane.

In iOfficeV4, the access from other users can be controlled by granting access rights to users. The rights can be granted by your administrator and you if you have the authority. If you are allowed to do that, you see the "Grant Access Rights" in the sub-window of any Schedule screen. If not, ask your administrator to grant the proper access rights. See Restricting access from other users in Schedule for more detail.

In almost all applications, iOfficeV4 provides the search function which is displayed in the sub-window. If you are not sure where your data are, you can search data in whole iOfficeV4. See Searching iOfficeV4.

The password is case sensitive, Use right cases.
Or, if you've ever Logged-in before, make sure that you choose or enter the right Group name, user name, and user ID.

If all else fails, ask your administrator to check it.

In this Help, you can find books of the same names as the application names in the Administrating iOfficeV4 book. Each topic in the books provides you with the explanation for the functions you need to know to administer the entire system as well as system setup. Click the book you want to read in the left-hand pane.

In this Help, you can find books of the same names as the application names in the Using iOfficeV4 book. In these books, you find Administration books in some applications. Each topic in the books provides you with the explanation for the functions you need to know to administer the application. Click the book you want to read in the left-hand pane.

We provide a guide line to help you. See How to organize groups in iOfficeV4.

See Understanding iOfficeV4 security policies to get overall information about iOfficeV4's security policies.

iOfficeV4 runs on various platforms. See System requirements to get system requirements.

Although installing iOfficeV4 can be done in a few minutes, it's better to read the installation guide beforehand to avoid any mistake. See Installing iOfficeV4 to get the instructions.

In iOfficeV4, you can set up E-mail server's properties, e.g. POP3 server names, SMTP server names, ports, and accounts, in the following three places.

In Setup, see Setting mail server properties.
In WebMail (by administrators), see Setting mail server properties and Setting E-mail accounts to users.
In WebMail (by users), see Setting e-mail accounts.

We strongly recommend that you make backups without fail at fixed intervals. See Backing up data.

See General Troubleshooting to help you to resolve your problem.

Introduction

Welcome to the Help of iOfficeV4. When using this Help, please read the following conditions carefully. Please note the following conditions, which you will be deemed to have agreed with if you use this Help.

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There is a possibility that the information, software, products, and services on this Help may be out of date or have other errors such as incompleteness or inaccuracy. Except as explicitly separately indicated in the agreement between the customer and Neo Japan, Inc. and Neo Japan International GmbH, all information, software, products and services are provided "as is" without any kind of guarantee. Neo Japan, Inc. and Neo Japan International GmbH make no guarantee at all whether explicitly or implicitly, including implicit guarantees relating to merchantability or fitness for a specific purpose regarding such information, software, products or services. Neo Japan International GmbH accepts no responsibility at all whether under breach of contract or illegal action regarding any direct, indirect, incidental, or resultant damage or loss of profits, loss of data, or loss in terms of inability to use suffered by a customer or third party caused by use of this Help. Neo Japan International GmbH reserves the right to alter or correct this Help at any time without notification.

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Rev.00.01 08/2002

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